Garden Information
Accessibility & Visitor Resources
At the Japanese Friendship Garden & Museum, we are committed to making every visit enjoyable and accessible. As our programming, events, and garden continue to grow, we recognize that each visitor has unique needs and we’re here to support them.
Accessibility: All pathways are ADA-accessible, and ADA service animals are always welcome.
Shuttle service assistance is available from the Lower Garden back to the Upper Garden upon request. If you need shuttle service, please let our staff know at the gift shop.
Braille guides are available upon request. If you would like a braille guide, please request it from our staff at the Front Gate.
Virtual guides are available below to help prepare individuals with autism for a trip to the Garden.
Tours: Free virtual and audio tours are offered for enhanced experiences. Guests may also enjoy a volunteer docent-led tour, when available. If you would like to request a private docent-led group tour, please contact our Visitor Engagement Coordinator at programs@niwa.org.
Photography Policy: For photoshoots during public garden hours, the purchase of a photoshoot pass is required. Photoshoot passes are $50. Please note that Public Hour Photoshoot Badges are not available on JFGM Resident Free Tuesdays.
GARDEN ETIQUETTE
JFGM is a place of meditation and contemplation. We ask that guests please be mindful of the etiquette below to enhance visitor experience.
No outside food, water is permitted
No weapons, scooters, bikes or skateboards
ADA service animals only, pets are not allowed.
JFGM and all of Balboa Park is a non-smoking environment
Remain on the path at all times
Please do not climb trees, rocks or enter waterfall/pond areas. Altering of the landscape (i.e. moving rocks, standing in the koi pond, throwing coins in the koi pond..etc.) is strictly prohibited.
Picnicking on the grass is not allowed.
Obstruction of pathways and common areas are not permitted.
The set up of easels, instruments, and tripods are not allowed.
Any items potentially damaging to the property are not allowed.
To maintain the quiet and serenity of the garden, please refrain from using loud voices or shouting. Running is prohibited.
Children must be supervised by an adult at all times
Drones are strictly prohibited
Please do not feed koi or wildlife, as food outside their diet is harmful to them
Dispose waste into designated receptacles
JFGM reserves the right to ask a visitor to leave for inappropriate or offensive behavior. Visitors will be held liable for any damage to the JFGM property.